What does the 30 day comfort guarantee mean?
The 30 day guarantee means you can change the pillow for a different size or send it back to us within 30 days. The shipping costs for returning the pillow are for the customer, we do not provide any prepaid labels.The address for returning the pillow is:
Pillowise-USA c/o TFC
562 Captain Neville Drive
Waterbury, CT 06705
In the return you must include your order number and indicate whether you would like a refund or an exchange and if so, what color. Always keep your tracking number to ensure delivery and provide us with it if needed.